These people were very knowledgeable and accommodating. We were broken down on Rt. 301 with a truck with a camper on it pulling a small trailer. It took them awhile to figure out how to tow such a set up but were very well informed of what needed to be done. They were very careful on how to tow the rig so as not to damage any part of it. This was all on a holiday weekend. While waiting for the repair to be done they were very accommodating giving us a warm place to stay on one of the coldest days of the year. I would recommend them to anyone but hope I never need them again. - Marian Frederick Scott (Facebook 5 Star Review)
Spratlin Towing & Recovery, Inc you guys are awesome! No one else would help me...you Guys are awesome!!!
Awesome service! Matt came out in the rain to get me out a stuck. They're very honest and reliable young men. If you need the help, they will get the job done with very little wait time. - Johndrea P. (5 star review on Facebook)
You guys are awesome!!!! Thanks so much for coming to my rescue tonight when my car decided to leave me stranded at Sonic! Only waited about 30 minutes after calling! Fast service and an awesome, friendly driver! Highly recommend. - Crystal P.
We are pleased to announce that Spratlin Towing & Recovery, Inc in Hampton p is able to provide re-manufactured replacement engines for the Toyota 1GR-FE gas engine line through our JASPER Engine partnership! This 4.0L, Dual OHC, Single VVT, V6 engine, is available for the following Toyota engine applications: 2003-2015 (4Runner | Tacoma | FJ Cruiser | Tundra).
There seems to be a common misconception among many that if you have an aftermarket/extended warranty, that your car, truck, SUV or Jeep must be taken to a dealership. This is not true. Non-dealership / Independent Automotive repair shops can service and repair your new or UNDER WARRANTY/EXTENDED WARRANTY. As a positive, at our shop you can get fast service and work with highly trained technicians! We'd love to take care of your vehicle for you and can do so right here at our automotive shop. Repairs by highly rated and trained automotive technicians with dealer rated diagnostic tools, at BETTER PRICING by a shop that knows you!
It is a law that independent automotive repairs shops can maintain and service your warranty. All consumers are protected by the Magnuson-Moss Warranty Act, that is enforced by Federal Trade Commission (FTC). It prohibits a manufacturer from voiding the new vehicles warranty or a vehicles extended warranty because service was performed by a Non-Dealer/Independent Repair shop.
Per the FTC, “It's illegal for a dealer to deny your warranty coverage simply because you had warranty work or routine maintenance or repairs performed by our automotive shop. Routine maintenance can include anything from oil changes, tire rotations and belt replacement, to fluid checks, flushes, new brake pads and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for a company to void your warranty or deny coverage under the warranty for the simple cause that you used an aftermarket or recycled part.”
One of the major perks to bringing your vehicle to an independent repair shop is the ability to make your money go further. Many times, warranties will have a limit or a deductible. Our goal is to make your warranty work for you.
Lastly, If you are on the fence about whether or not to purchase an AFTERMARKET or EXTENDED warranty. We suggest opening a savings account for your car and putting back money for possible breakdowns. While warranties are great the limitations can sometimes outweigh the benefits.
Whichever option you may choose we will be there for you every step of the way! We look forward to taking care of your new or under extended/aftermarket warranty, car, truck, SUV or Jeep right here. Give us a call today!