It was late at night on a Sunday. My truck got a screw stuck in the tire while I was hauling a boat. Didn't want to chance a blowout or a flat on my way back to Jacksonville but unfortunately a tow was going to be upwards of $300 even through my insurance. Called these guys to see if they'd do a patch, they weren't able to provide me with that service, so I called more shops to check if anyone could do patches. No one could anyway.
Ended up getting off the phone with my boss, seeing about getting off Monday so I could stay the night and get repairs in the morning... who pulls up just as I hang up? Spratlin towing. I can't remember the man's name, but as he pulled up he said "my boss sent me to check on you and see if there was anything I could do for you". They sent someone to come check up on us to make sure we were alright, that's awesome! He led us safely to the Best Western down the street where I was stopped free of charge. We need more actual HELPFUL and caring companies like this one.