Awesome service! Matt came out in the rain to get me out a stuck. They're very honest and reliable young men. If you need the help, they will get the job done with very little wait time. - Johndrea P. (5 star review on Facebook)
You guys are awesome!!!! Thanks so much for coming to my rescue tonight when my car decided to leave me stranded at Sonic! Only waited about 30 minutes after calling! Fast service and an awesome, friendly driver! Highly recommend. - Crystal P.
We are pleased to announce that Spratlin Towing & Recovery, Inc in Hampton p is able to provide re-manufactured replacement engines for the Toyota 1GR-FE gas engine line through our JASPER Engine partnership! This 4.0L, Dual OHC, Single VVT, V6 engine, is available for the following Toyota engine applications: 2003-2015 (4Runner | Tacoma | FJ Cruiser | Tundra).
There seems to be a common misconception among many that if you have an aftermarket/extended warranty, that your car, truck, SUV or Jeep must be taken to a dealership. This is not true. Non-dealership / Independent Automotive repair shops can service and repair your new or UNDER WARRANTY/EXTENDED WARRANTY. As a positive, at our shop you can get fast service and work with highly trained technicians! We'd love to take care of your vehicle for you and can do so right here at our automotive shop. Repairs by highly rated and trained automotive technicians with dealer rated diagnostic tools, at BETTER PRICING by a shop that knows you!
It is a law that independent automotive repairs shops can maintain and service your warranty. All consumers are protected by the Magnuson-Moss Warranty Act, that is enforced by Federal Trade Commission (FTC). It prohibits a manufacturer from voiding the new vehicles warranty or a vehicles extended warranty because service was performed by a Non-Dealer/Independent Repair shop.
Per the FTC, “It's illegal for a dealer to deny your warranty coverage simply because you had warranty work or routine maintenance or repairs performed by our automotive shop. Routine maintenance can include anything from oil changes, tire rotations and belt replacement, to fluid checks, flushes, new brake pads and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for a company to void your warranty or deny coverage under the warranty for the simple cause that you used an aftermarket or recycled part.”
One of the major perks to bringing your vehicle to an independent repair shop is the ability to make your money go further. Many times, warranties will have a limit or a deductible. Our goal is to make your warranty work for you.
Lastly, If you are on the fence about whether or not to purchase an AFTERMARKET or EXTENDED warranty. We suggest opening a savings account for your car and putting back money for possible breakdowns. While warranties are great the limitations can sometimes outweigh the benefits.
Whichever option you may choose we will be there for you every step of the way! We look forward to taking care of your new or under extended/aftermarket warranty, car, truck, SUV or Jeep right here. Give us a call today!
It was late at night on a Sunday. My truck got a screw stuck in the tire while I was hauling a boat. Didn't want to chance a blowout or a flat on my way back to Jacksonville but unfortunately a tow was going to be upwards of $300 even through my insurance. Called these guys to see if they'd do a patch, they weren't able to provide me with that service, so I called more shops to check if anyone could do patches. No one could anyway.
Ended up getting off the phone with my boss, seeing about getting off Monday so I could stay the night and get repairs in the morning... who pulls up just as I hang up? Spratlin towing. I can't remember the man's name, but as he pulled up he said "my boss sent me to check on you and see if there was anything I could do for you". They sent someone to come check up on us to make sure we were alright, that's awesome! He led us safely to the Best Western down the street where I was stopped free of charge. We need more actual HELPFUL and caring companies like this one.
I would like to give a HUGE thank you to SpratlinTowing and their wrecker driver, Mark for doing an outstanding service and job! He was not only concerned about our car but he was also generally concerned about our well being. Once again, words cannot express how thankful I am for Spratlin Towing & Recovery! Definitely will use them again! -Terin H